View the property
Attend the scheduled inspection and make sure the home suits your needs.
FOR TENANTS
Making your move
Making your move
a little easier.
Clear information, a simple application process and responsive support throughout your tenancy.
How to ApplyHow to Apply
Simple steps, clearly explained.
Our application process is designed to be straightforward. Prepare your documents in advance and make sure the information you provide is complete and accurate.
Submit your application
Complete the application form and provide all requested information.
Provide documents
Upload identification, income evidence, rental history and references.
Application review
We review the information and contact you if anything further is required.
Owner decision
The owner considers the application and we advise you of the outcome.
Sign the lease
Approved applicants complete the agreement and pay the required funds.
Condition report
Review and return the report within the required timeframe.
Move in
Collect the keys and begin your tenancy with the information you need.
What to Prepare
Have your documents ready.
Complete applications are easier to assess and help avoid unnecessary delays.
Photo identification
Proof of income
Employment details
Current and previous rental history
Personal and professional references
Details for all proposed occupants
Pet information, where applicable
Any additional supporting documents requested
DURING YOUR TENANCY
Repairs & Maintenance
Report issues promptly and provide clear details, including photos where helpful.
Rent & Payments
Use the payment instructions provided at the start of your tenancy and contact us early if a problem arises.
Routine Inspections
We provide notice in advance and explain what to expect during each inspection.
Frequently Asked Questions
Do I need to inspect before applying?
Where possible, applicants should inspect the property so they understand its condition and suitability.
What documents should I provide?
Identification, income evidence, employment information, rental history and references are commonly required.
How long does the application process take?
Timing varies depending on the completeness of the application, reference checks and the owner’s decision.
How will I know if I am approved?
We contact applicants directly once a decision has been made.
How much bond is required?
The bond amount and payment instructions will be explained before the lease is signed and must comply with current NSW requirements.
How do I report a repair?
Use the contact method provided at the start of your tenancy and include clear details and photos where possible.
What qualifies as an urgent repair?
Urgent repairs are defined by NSW tenancy law. Follow the emergency instructions provided in your tenancy information.
Can I keep a pet?
Pet requests must be submitted for consideration and may require the owner’s approval.
Need help with an application?
Contact our team and we’ll point you in the right direction.